Digital keys enable you to securely log in to online government services. You can compare this to the unique lock in the front door of your house. To enter the house, you need a key that fits the lock. And only the right people have such a key. Access to online government services works in the same way. The services are protected and you need a digital key to get access.

CSAM provides a range of digital keys. As the end user, you can choose for yourself the option that best fulfils your needs.

Logging in with an eID card reader offers the highest level of security, and so this is the standard way to log in. You can activate the other digital keys only after you've first logged in with your eID (identity card, foreigner's card or kids ID). In this way, the security of all digital keys is assured

All digital keys offered by CSAM are safe to log in to online services of the government. It is the online service itself that determines which keys are shown on the login page and can be used to get access. So not all digital keys will be available for all government online services (Tax-on-Web, IRISbox, My Social Security,...)

Log in with eID and card reader

1. Digital key eID card reader

eID

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Card reader

 

 

Logging in with a digital key from an authorized partner

1. Itsme®
 
Itsme®

 

 

In addition to the digital keys offered by the government, there are also other parties that may offer digital keys allowing citizens to log into online government services.

Currently there is one authorized partner: Itsme®, a service offered by Belgian Mobile ID. More information about Itsme® is available at www.itsme.be.

 

Log in with username, password and security code

4 digital keys require your user name and password in combination with a security code:

1. Security code mobile app

User / PW

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Mobile app

2. Security code text message

User / PW

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SMS

3. Security code by email

User / PW

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e-mail

4. Security code token

User / PW

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Token

 

 

 

 

After 31/01/2024, you will no longer be able to log in with the digital key TOKEN. We therefore recommend that you activate a new digital key before this date. This will allow you to continue logging in to government online services after this date.

A new token cannot be requested anymore.

Log in with user name and password

You only need your user name and password for one digital key. These are the same ones with which you would log in via a digital key that requires user name, password and a security code.

1. User / PW
 

User / PW

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